IT infrastructure renewal, migration and maintenance - Devold

Devold is a wool products company with a long history of making products of unbeatable comfort, quality and protection. Devold is an international pioneer in development of innovative merino wool designed for outdoor enthusiasts, adventurers and professionals who work in demanding conditions. In 1998, Devold established their manufacturing subsidiary in Lithuania.

In 2014, BAIP renewed the IT infrastructure that was necessary for the company's operations in Lithuania and implemented migration. In the following year, BAIP continued this partnership and took on the responsibility to manage and maintain Devold’s IT infrastructure. The services consist of system administration, management and control, virtualization platform, operation systems, hardware and database maintenance services, as well as incident and problem solving, change configuration and implementation.

Agreement also includes second and third level support and first level administration tasks and maintenance works, and third level (vendors, third parties) management in case of an incident, problem diagnostics and problem elimination.